ECC 1-027

Unlocking the Potential of Social Reviews for your Childcare Centre

Discover how leveraging social reviews can boost enrolments at your centre. Improve your local search rankings, understand parent feedback, and attract more families through online reviews.

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Parents rely on online reviews when choosing the right childcare provider. InMoment will cover this event through real-life examples, how leveraging reviews can help increase your centre's local search rank, understand what parents and caregivers are saying about your centre’s quality of care, and attract more parents and children.

Presented By

Thomas Lorenzo

Webinar Duration

Approximately 30 minutes

Who is this webinar for?

ECE leaders and managers, administrators, digital managers, content managers, social manager.

What will you learn?

  • Why it is crucial to focus on social reviews
  • How social reviews impact your Natural search ranking
  • How leveraging social reviews can help your centre get a competitive edge


Certificate of completion provided
for your professional learning records
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About the presenter

Thomas Lorenzo

Thomas is the InMoment Sales Director and Account Manager based in Auckland. Thomas currently directs the New Zealand team at InMoment responsible for supporting the region in helping existing and new partners understand how they can deliver a strong impact to their business bottom line by leveraging the power of world-class Voice Of Customer & Employee programs. Thomas has a 5-year-old daughter and went through the process of finding a suitable childcare centre so he can also speak from experience.

InMoment is the highest recommended CX platform and services company in the world, renowned for helping clients collect and integrate customer experience data from everywhere to uncover the insights that enable the smartest, transformative actions. As pioneers and the pace setters in applying award-winning AI for experience improvement, our 3,000 global clients activate every byte of their experience data, from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts.

Recommended events post-attendance:

ECC's Lunch'n'Learn webinars are sponsored by our Preferred Suppliers, Rubiix Accountants.
They have developed an accounting service package exclusively for Early Childhood Education (ECE) providers. Their system is designed to improve the performance of your enterprise by giving you more time to focus on your core business, better information for decision making and improved compliance with ECE and IRD requirements.

Rubiix Accountants also run the ECC's free Financial Advice Helpline, where members can access 15 minutes of financial advice.
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